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You could soon get traffic fines via WhatsApp, email or SMS

The Department of Transport has gazetted the latest draft of the administrative adjudication of road traffic offences (Aarto) regulations, detailing how the country’s new demerit system will work.

The draft regulations, which are currently open for public comment, also prescribes how infringement notices or fines will be served on motorists.

Where documents previously had to be delivered by registered mail through the post office, in terms of the amendment, authorities will now also be able to serve documents electronically. This includes possible reminders via WhatsApp and SMS.

While the latest bill still provides for service of infringement notices through mail or in person, it allows authorities to send electronic notice, using driver data taken from various sources.

This includes information collected from:

  • Previous Aarto documentation;
  • On the change of address forms for licensed motor vehicles;
  • As indicated in the register of driving licences and/or the register of motor vehicles;
  • By registering on the Aarto website.

The Aarto Act provides for a system whereby a person, operator or company (juristic person) pays the penalty and incur points when a traffic infringement is committed.

The demerit points are allocated to the operators and owners of motor vehicles. If a vehicle is suspended it may not be sold or used on a public road.

If an operator or juristic person does sell a vehicle or scrap or export such vehicle, the demerit points will remain against the record of the operator/juristic person and be allocated to the next vehicle the company purchases.

However, vehicles are not punished by the system – only the driver/juristic person is held responsible for the use of its vehicle.

The points will work as follows:

  • The offender/infringer receives a penalty, and in addition to the penalty, they also receive the demerit points allocated to the specific offence.
  • If the demerit points exceed the maximum points (15 points), a person will be disqualified from driving or using the vehicle for a period of time (three months for every point exceeding 15 points);
  • The points for the offences and infringements range between six and one;
  • The maximum for a person or operator card or a licence disc for a juristic person who is not an operator is 15 points;
  • The maximum for a learner driver is six points;
  • The time value of each point is three months for disqualification or reduction purposes;
  • If demerit points are allocated to a person or vehicle record and no further demerit points are accrued in three months after receiving the previous demerit point, a reduction of one point on the total number of demerit points will be recorded on the system.
  • A person’s driving licence card and the operator card of a motor vehicle must be handed in for the disqualification period;
  • Upon a third disqualification, the licences will be cancelled. A person must apply for a new learner’s licence and driving licence once the disqualification period is over.

For any assistance with your vehicle insurance please contact us on 031-5021922 or leave your details on our website

Article courtesy of BusinessTech


Can an employer be held liable for the theft of a client’s goods by one of its employees?


In terms of the common law, an employer can be held vicariously liable for damages caused by its employee in so far as the wrongful act/omission was committed within the course and scope of the employee’s employment, or whilst the employee was engaged in any activity reasonably incidental to such employment.


Criminal Law, Labour and Employment Law, Litigation and Dispute Resolution.
Most employers are unaware that they can be held liable for the actions of their employees. Vicarious liability is where someone is held responsible for the actions or omissions of another.


In Fujitsu Services Score (Pty) Ltd v Schenker South Africa (Pty) Ltd (GP) (25 March 2020), the Gauteng High Court had to consider whether an employer was liable for the wrongful act committed by the employee where the said employee deviated from its scope of work. In this particular case, the employee stole certain goods of the client of its employer, which the employer had held in safe keeping for the time being.

The Supreme Court of Appeal, in Stallion Security (Pty) Limited v Van Staden (526/2018) [2019] ZASCA 127 (27 September 2019) found an employer to be vicariously liable (and ordered the employer to pay damages) where its employee had acted intentionally and “entirely for his own purposes”. The Court held that there was a sufficiently close link between the actions of the employee and the business of the employer. The employee in this case, a security guard, had been provided with an override key for the purpose of inspecting the interior of a building. He used the key to facilitate the robbery of an individual who was working late in the building.

In arriving at this decision, the Court determined that our law should be further developed to “recognise that the creation of risk of harm by an employer may, in an appropriate case, constitute a relevant consideration in giving rise to a sufficiently close link between the harm caused by the employee and the business of the employer.”

By applying these principles, the Court in the Fujitsu-judgment found that because the employee had unfettered access to the security cargo, its employer could be held vicariously liable for the damages suffered by its client as a result of the employee’s unlawful act.

These judgments place a substantial onus on the shoulders of employers (and their insurers) and should be kept in mind when planning task allocation and responsibilities for various employees.

For assistance with business and Liability insurance please contact us on the following methods:
phone:            0315021922
what’s app     0824508720



Article courtesy of STBB, written by Stefan Hougaard (LLB Degree)

Change your finances with the power of positive thinking

Remaining positive in the face of a crisis – and during a protracted pandemic – is easier said than done

While not everyone is an eternal optimist, research has shown that a positive outlook is not just good for your mental, emotional and physical health, but for your financial health too. 

Staying positive can change your financial outlook

A recent online survey by Sanlam into the challenge’s women have faced during the lockdown, revealed that six in 10 women were able to find a silver lining despite worrying about health, a reduced income and making ends meet. For some, the lockdown was a lesson in slowing down and appreciating the smaller things in life, while for three in 10, the main upside of the experience was that they got to spend more time together as a family. 

A positive outlook not only makes you feel good, but it also helps people bounce back from setbacks. It can help kick-start the process of working towards financial goals, starting businesses, or taking action to pivot their current businesses in a new direction.
This sets people on a growth path that can lead to the employment and economic growth our country so desperately needs.

You need positive action to go with your positive thinking

But a positive outlook alone will not result in financial well-being. While optimism helps to reframe our mindset to believe there is future worth planning but it is even as important to ensure that practical steps are taken to enable the future. Essentially, closing the gap between intentions and actions.

To create a positive outlook on your finances and enable financial well-being,  ask yourself the following, write down the answers and don’t just make mental notes:

  1. What future goals do I have for myself and my family? 
  2. If my circumstances have changed, do I need to re-evaluate my goals?
  3. When would I like to achieve these goals?
  4. How am I going to achieve the goals?
  5. And, ensuring that you are ticking things offs given the shocks which they face, and how often in the year will I monitor the progress on my goals – diarise this?

With this focus, it would also be the perfect time to enlist the help of a professional financial adviser who can help kick-start your financial goals and close the gap between your intentions and actions. This is an important consideration as according to Sanlam’s survey, eight in 10 women are currently tackling their finances without the help of a financial expert. 

Embrace the power of positivity 

The outlook you have in your life also needs to be positive to help you benefit on the financial side – it’s all about the habits we focus on daily. Clinical psychologist Nozibusiso Nyawose recommends the following for you to embrace the power of positivity, and maintain a healthy mind required to make good decisions:

  1. Surround yourself with positive people to establish a safe and supportive environment.
  2. Re-evaluate and reflect on the challenges you face to understand what is affecting your ability to be positive. If your pessimism is driven by your behaviour, you need to re-evaluate the situation to gain insight and make informed decisions about your next steps. This insight will help you identify and take responsibility for any unhealthy habits or behaviour and take progressive steps to change them.   
  3. Exercise regularly. This plays a crucial role in improving your mood, mental stability and contributes to positive thinking and your overall well-being.  
  4. Practice positive self-talk. Be gentle on yourself, reaffirming your positive actions rather than letting your inner dialogue become negative, belittling or degrading.

Make positivity a family tradition

International speaker, author, parenting coach and founder of Munchkins, Andalene Salvesen agrees. She suggests starting a family tradition of acknowledging the things you are grateful for. This will help you and your family remain optimistic, find those silver lining moments and is the most effective way to maintain joy and emotional stability. 

To embrace the power of positivity and its potential to impact our financial well-being, prospects for our nation, we need to shift our mindset to be more positive by visualizing the future we would like and then take active steps to close the gap between our intentions and actions. The result should enable the start of the journey through a clear roadmap with dates to reach your financial goals and focused effort to engage often with your financial goals.




Article courtesy of All4women , written by Kenosi Magosha – Head of client solutions savings

Ten things to keep in check to ensure that your short-term insurance claim gets approved

Getting insurance cover for one’s assets is commonly seen by many as a  grudge purchase, and as much as some customers might not enjoy paying their monthly premiums, the good news is that they’re assured that their assets are well covered (within the limits of the policy wording) to face the worst of unforeseen circumstances.

Very few people read through the fine print in their insurance contracts, which differs significantly between policies and insurers. In some instances, it’s only when they need to submit a claim, that they learn about a missed clause that they have not adhered to or an exclusion, resulting in a possible rejected claim.

Claim rejections happen and often leave the customer feeling dissatisfied and cheated.  As a customer you have the right to request the reasons for rejection from the insurer and either approach the insurer’s internal arbitrator or take it further by approaching the Ombudsman for Short Term Insurance to counter the rejection. 


Often, claims are rejected for valid reasons, and it is unfortunate that in some cases, the customer has misinterpreted the cover and exclusions or failed to comply with the terms and conditions.  Where you feel the rejection is not warranted, obtain a second opinion to validate your claim and present this evidence to your insurer.


Below are 10 things customers need to keep in order, to ensure that their claims are approved:



.    Wear and Tear – This is where items have a life span and once that time has been reached, it breaks or no longer works effectively. This is not covered by the policy and is noted as an exclusion.  For example, buildings need to have water proofing on the roof, as they’re exposed to sun and harsh weather conditions, these generally perish after 2 years. If your roof leaks following a storm, due to this wear and tear, your policy will not cover the water proofing. Depending on your policy wording, the resultant damage may or may not be covered.

·       Maintenance – This is general upkeep of your property or items. Failure to do this will result in a rejection as this is a specific exclusion.  For example, tree roots cause damage to pipes, drains, paving, walls or your motor vehicle must be serviced annually.

·       Defective workmanship/ materials used – This is specifically excluded. For example, the contractor builds a wall, fails to follow South African building regulations or mixes the building materials incorrectly and the wall collapses.

·       No cover – This is where an incident has occurred, but the policy does not provide the  cover for this event.  Events that are commonly insured are fire, wind, storm, hail, theft but some events may/may not be included such as accidental damage and power surge.  A claim for accidental cover, where this has not been selected, will result in ’no cover’.

·       Non-Disclosure – Failure to notify your broker or insurer of relevant changes that may increase the risk of acceptance for the policy to respond to may result in your claim being rejected. For example, a tenant occupies your property which you have disclosed.  After a couple of months, the tenant moves out of your property and is vacant (no signs of anyone living there by way of visiting the premises, lack of furniture). This change in risk has not been disclosed. Should vagrants move in or damages are caused  to the property, this could result in a rejection of your claim.

·       Late notification – The insured has 30 days to report a potential claim to the insurer/broker.  Failure to do so may prejudice the insurer’s ability to assess the claim and result in a rejection.

·       No insurable interest – The interests of all parties must be noted on the policy for their respective rights and interests to be covered.  If you do not have financial interest in an asset, you cannot insure it.  For example, your friend’s car is registered in her name, but you are insuring it on your policy without notifying your insurer/broker of the insurable interests. 

·       Unpaid premiums – If you place a stop order on your short-term insurance debit, this will result in an immediate cancellation and no cover will exist as your intention was not to pay the premium.  If your debit order returns due to lack of funds,  you are required in terms of legislation and your policy wording to pay this outstanding amount before the insurer will consider the claim.

·       Misrepresentation, dishonest or criminal behaviour – All these could draw serious consequences for the Insured, to the extent that they could be blacklisted and may not be able to obtain insurance.

·       Avoidance of cover – In the event of fraud, misdescription, misrepresentation or non-disclosure of material facts, the insurer could cancel the policy with immediate effect or declare the policy null and void from inception date, resulting in the claim being rejected.

In order to avoid a situation where your claim could be rejected, it is important to familiarise yourself with the above-mentioned reasons, but also make sure that the terms and conditions are reviewed regularly. Following the claims procedures, complying with the time limitations and taking the necessary steps to avoid a loss are some of the  important steps you can follow if you want your claim to be settled.

“It is extremely important to understand your insurance contract and claim parameters. Every policy sets out your obligations in the event of a claim. This includes the time period within which a claim must be reported to the police and your insurer, what information you must provide to your insurer, as well as the time frame within which to dispute the outcome of a claim


For a quotation or assistance with your Short-Term Insurance needs, please contact our office on the following methods:
* Phone             031-5021922
* What’s app       0824508720
* Website 


Article source: FNB Private Wealth, written by Elizabeth Mountjoy

Coffee, a new work from home offering is launched

Six-months ago, at the start of lockdown, the majority of South Africans set up their workstations in their own homes in an effort to stop the spread of COVID-19. With the introduction of Lockdown Level 1, more of the workforce can now return to their respective offices, but will they

Remote working or hybrid office models is here to stay. The new normal will become ‘the normal’ even after the pandemic has subsided.

According to a survey by specialist management company Redflank, of the firms surveyed that currently have employees working at home; 87% say that employees can continue working from home. Similarly, in the US, 54% of adults want to work remotely most of the time after the pandemic, according to a new study from IBM.

It makes sense that those working from home pay less for their vehicle insurance due to their reduced insurance risk.

Enter Coffee, Auto & General’s new offering that gives those working from home a better insurance premium.

Coffee gives zoom-boomers working from home up to 20% off their comprehensive car insurance. This discount acknowledges the better insurance risk of those working from home – by driving less, their chances of being in an accident or having their car stolen reduces. The product does not require any telematics devices – just a statement from the policyholder regarding their intention to work from home.

Even though the risk of vehicle accidents has reduced, the risk of vehicle theft is omnipresent.

Criminals and hijack syndicates are still a threat and their ‘business’ was not affected by lockdown restrictions. In fact, incidents of vehicle theft and hijackings remained constant over the past six-months, peaking in August. With this in mind, we encourage continued vigilance when it comes to home and car security. Criminals are also under increasing pressure to make ends meet and see the easing of restrictions as an opportunity to pounce.

Coffee is available to both new and existing policyholders.
For a quotation on the new Auto & General “Coffee” product offering please contact our office on the following methods:
* Phone             031-5021922
* Whats app        0824508720
* Website 

Article written by Ricardo Coetzee, Head of Auto & General Insurance.

Start paying bills to yourself

We all know we should save for our future, whether it’s for retirement, our kids’ education or a rainy day. But why is it so hard to stay committed to good savings?

We live in a consumerist world where it’s easy to get swept up by constant urges to have what others have – always being on the hunt for the next big thing.

We spend money on these ‘wants’ first and savings last because spending is instant, visible and tangible. But the only way to make savings work for you, is to pay yourself first, not last, otherwise you’ll never have any money left over for future goals and opportunities.

Self-care vs Self-sabotage

Your future is just as important as the bills you have to pay now. ‘Future you’ also deserves to be looked after. Think of saving money as a method of self-care. You are affording yourself opportunities in the future, whether it’s to start a business or to live comfortably when you can no longer earn a salary. If you don’t save, you’re actually limiting yourself. Don’t sabotage your own future.

What Is ‘Pay Yourself First’?

Paying yourself first is one of the oldest rules of personal finance. As soon as your salary hits your account and you start paying bills, you should set money aside for savings or paying debt. How you pay yourself depends on you – it can be a percentage of your salary or a small amount.

But be warned about a ‘giving mentality’. Giving to others instead of ourselves gives us an immediate emotional benefit of feeling appreciated. But if we channel this generosity into our own savings, we can provide for others for years to come.

Four Steps to ‘Paying Yourself First’

Invest in ‘future you’

‘Future you’ deserves to be paid as much as the school fees, the phone bill and the alarm company. By paying yourself first, you’re mentally establishing saving as a priority. Setting aside money each month to grow your harvest of the future, so to speak, is empowering. It will help you maintain and improve your lifestyle over time.

How to do it: Relook your budget so you know exactly what’s coming in and going out, and so that you can list yourself as a bill with your other expenses. Automate this payment as much as possible, whether it’s a contribution to retirement savings going off before you get your salary, or a monthly direct debit.

If you pay yourself manually, it’s normal to have feelings of pain and loss. But if you never see that money, you’ll surprise yourself with what small, regular amounts can become over time.

Empower yourself with information

Knowledge is power and if you’re going to pay yourself first, find a method that works for you. Just as you would put a lot of research into the right exercise or health regime for your lifestyle, find a method of paying yourself first that is doable and sustainable.

How to do it: Focus on spending less each month and banking the difference. You could also get a side hustle and put all of your profits towards your savings, separating your salary from your extra income.

Get financial advice

It can be hard to know what to focus your savings on. Of course, you may also need to save for a house or a car, but it’s important to take a holistic view of your savings. Talking to a financial planner about your savings and financial objectives can help you strike the right balance. It can help you plan for all eventualities that you may overlook on your own.

How to do it: Don’t be shy to ask for help. We usually get things done when there are other people to hold us accountable. Look into setting up a social savings group with a tax-free savings account and you’ll not only keep one another motivated, but also enjoy lower fees.

Make your savings goals extra visible

As Behavioural Economist Dan Ariely points out, when we invented money, we made spending very visible, but we made saving completely invisible. That’s something we need to change, and having very clear savings goals will help. Research has proven that people who invest money with very specific goals save a lot more over the long term. It’s about retraining your mind to focus less on the now and more on the future.

How to do it: Be very clear with yourself what your savings goals are. It’s good to have short-term and long-term goals. Give each goal a name and an end date, and identify what each goal means to you personally. Make these as visible and specific as possible.

If you want to live in a different country one day, put up photos around your house as motivation. Use an app to see how your savings are growing or create a colourful progress chart.

Three Ways to Spend Less

The world is making it easier to get around without cash, but we should make our money more visible – not less. We should put limits in place to help ourselves think before we spend.
 To spend less:

·       Try the ‘envelope method’ for a week: only spend cash you’ve budgeted for that week. You’re bound to spend less.

·       Try to curb emotional spending, for example buying a new piece of tech because you feel bored or sad. Replace that with something else, like calling a friend.

·       Try to stick to one big shop a month and only one top-up shopping trip per week. The less time you spend at the shops, the better for your bank account.

It’s important to be very honest with yourself about the difference between self-care and self-sabotage, take care of the future you by setting clear financial goals. Consider consulting a financial planner before you make any big decisions regarding your savings and investments.


Article source –, Written by Kenosi Magosha, Head: Client Solutions Savings at Sanlam.
Disclaimer: ES Brokers is not licensed or authorized to give investment advice. This article is posted with purposes of educating and help people with ideas on saving solutions.


The value of Brokers in today’s Financial services, offered to Clients

Brokers or Intermediaries receive a commission for their services rendered to clients.
With the adoption of recent legislation in terms of the Short term insurance Act, Brokers are now required to disclose any additional fees charged as well as  getting the client to sign a separate agreement called “ consent to Broker fee”.


Although 40% of Domestic personal Lines business is written Direct, which means clients prefer to go Direct to the Insurers and self- manage their own portfolio’s in efforts to save money. The downside to this method is that clients take on the risk by assuming the role of their own Broker, so you need to have fair knowledge of the Insurance Market.

60% of consumers still believe in the value they receive from an Insurance Broker, so let’s look into the role and function of a Broker and how much extra they do in terms of adding value to the market place.


 South African short-term insurance Brokers play an integral role as go-betweens, between Insurers and policyholders during times of crisis as well as adding tremendous value in the insurance distribution process.
Brokers assist personal lines consumers by explaining the types of cover available and ensuring that all the risks identified during the risk needs analysis are on cover. Brokers also assist clients by explaining the terms and conditions in their policy wordings; ensuring that assets are insured at the correct value (the sum insured); and that the Insurer’s risk mitigation requirements are met. A record of advice always follows a new contract of insurance which helps educate the policyholder, making him/her aware of terms, conditions, exclusions that would apply, that they need to be aware of. This added advice will highlight cover not selected; that would expose the client, giving them an opportunity to bridge the gap.


A short-term Insurance broker will interact with his or her clients on an ongoing basis by conducting annual policy reviews; making changes to the policy at the client’s request; and offering support following a loss event, by assisting with submission of a claim and liaising with insurers if difficulties arise.


Technology on the other hand is changing the world of insurance and insurance distribution.
Short Term Insurance Brokers face an ongoing struggle to ensure that their systems meet the evolving needs of the Millennial and subsequent consumer generation.
To do this they must offer clients affordable, flexible, and transparent access to their insurance portfolios and be available to clients 24/7 and in real time.


The integration of technology into a modern short-term insurance brokerage begins with easy wins such as optimized website design and the application of social media to assist with marketing and client servicing functions.


ES Brokers is grateful for the relationships they have built between their clients and insurers.

It is this very relationship that afforded us the opportunity to pass a reduction in premiums to all our policyholders during the COVID lockdown crisis, in times when financial assistance was needed most. (without compromising/reducing clients cover). Again this is yet another example of the benefits of having a Broker.


In spite of regulatory changes, COVID 19 pandemic and subsequent National lockdown as well as Direct competition, on line Avatar services, Bots, AI technology etc, client’s still find the value in human interaction and the need for Brokers , especially at times when emotional support is necessary.

Article written by Andrew Ensor-Smith , managing member of ES Brokers
written on 9 October 2020
(information source- Graduate institute of financial sciences)

Professional Indemnity insurance, commonly known as errors & omissions (E&O).

South African’s are becoming more and more litigious, therefore Professionals need to ensure they protect themselves against any claims of negligence.

Brokers, Engineers, Graphic Designers, IT developers, recruitment agencies, Private Tutors, Accountants, Lawyers, architects, quantity surveyors, or anyone providing advice or a service to their clients in exchange for a fee, would need Professional Indemnity Insurance.

We help protect professional advice- and service-providing individuals and companies from bearing the full cost of defending against a 
negligence claim made by a client, and damages awarded in such a civil lawsuit.

The coverage focuses on alleged failure to perform on the part of, financial loss caused by, and error or omission in the service or product sold by the policyholder.
These are causes for legal action that would not be covered by a more general liability insurance policy which addresses more direct forms of harm (such as physical damage).

Professional Indemnity insurance may take on different forms and names depending on the profession, especially medical and legal, and is sometimes required under contract by other businesses that are the beneficiaries of the advice or service.

Coverage sometimes provides for the defense costs, including when legal action turns out to be groundless. Coverage does not include criminal prosecution, nor a wide range of potential liabilities under civil law that are not enumerated in the policy, but which may be subject to other forms of insurance.

Professional Indemnity insurance is required by law in some areas for certain kinds of professional practice. (for example Insurance Brokers, such as ourselves, are required to carry PI cover in terms of the Short term Insurance Act)


We are able to assist with Professional Indemnity for these very specialized professions.
Simply because we understand the nature of the risk and can provide comfort to our clients with the appropriate professional Indemnity cover.

Being an Independent Insurance Intermediary we have access to Insurers who are able to tailor a policy to suit our clients Individual needs.

For queries or quotes on Professional Indemnity Insurance please leave your details on our website and we will make contact with you.

OPINION: Debt counselling one of the best options to protect assets

Recent statistics on the number of consumers who have fallen behind on their debt repayments for vehicles and homes make for difficult reading.

It is now estimated that the number of vehicle and home loan accounts that will fall into arrears will reach unprecedented heights.

If you’re struggling with your finances and have fallen behind on paying for a home or vehicle, there is no reason to feel ashamed.

“Avoiding phone calls or ignoring letters of demand from lenders is a common reaction when people feel mired in debt, but it’s not a solution. There are options, but it is important to act before you face the possibility of having your house or car repossessed.”

Debt counselling is one of these options, and arguably one of the best options that allow you not only to retain your assets, but also secure better payment terms on them.

Debt counselling is an effective and well-regulated industry. It was introduced as part of the National Credit Act in 2007. It’s a way of helping over-indebted or soon-to-be over-indebted consumers repay what they owe through an affordable repayment plan.

“If you are feeling trapped by debt or are avoiding your creditors, you should get help. One of the cornerstones of debt counselling is that you can include your assets in the process. In fact, more than half of the consumers who sign up to debt counselling do it to secure their assets.”

It works like this:

·       A registered debt counsellor will do a financial assessment to determine how much you owe and whether debt counselling is a potential solution.

·       If it is, you formally apply for debt counselling. The debt counsellor will then inform all your creditors and credit bureaus that you have applied for, and are undergoing, debt counselling. Once they are informed, creditors deal with the debt counsellor rather than contacting you directly, which should help ease some of the pressure.

·       The debt counsellor then negotiates reduced monthly payments on all credit agreements that fall under the National Credit Act, including vehicles and home loans. This is done within agreed industry parameters and what you can afford. In most cases, interest rates for vehicles and home loans could be reduced to repo rate plus 2% through renegotiation with lenders – this equates to 5.5% at the moment.

·       Once the more affordable repayment rates are negotiated, the ‘rearranged debt’ is approved by a court or the National Consumer Tribunal. This confirms that the creditors have agreed to the rates and cannot change them for the duration of the debt counselling.

·       You then make one affordable payment each month, which is distributed to the creditors via an independent payment distribution agency, also regulated by the National Credit Regulator.

·       Reputable debt counsellors have a client-service team that is available throughout the process to offer help and support.

Debt counselling usually lasts for between three to five years, depending on the amount of debt, the rates the debt counsellor is able to negotiate and what you can afford to pay.

On completion the debt counsellor issues a clearance certificate confirming that all of the accounts listed in the agreement are paid up. Home loans are the exception. These do not need to be fully paid up but must be up to date.



Article courtesy of under the personal finance section. Written by Benay Sager, Chief Operating Officer at DebtBusters

Disclaimer: ES Brokers is not authorized to offer advice on debt counseling. This article is intended for information purposes only.

Load shedding and how it affects your insurance

December 2018 was littered with sentiments as the country battled to understand the new spectre of Load shedding, reminiscent of over a decade ago when South Africans were first introduced to rolling blackouts.
During the period of load shedding in December 2007 and January 2008, South Africans came to understand that this could become the new norm.

Power surges due to rolling blackouts can cause damage to electronic devices (computers) and appliances (fridges and Tv’s), which has led to more frequent insurance claims.
It is therefore important to read your policy document, schedule and wording in fine detail because load shedding in itself, is not an insured peril.

It is important to note that load shedding is not accidental, nor is it sudden and unforeseen, but rather a deliberate act on the part of the supplier (Eskom).

Accordingly, any damage arising from load shedding is not covered. We encourage customers and policy holders to take all the necessary and reasonable precautions to better manage related risks and ensure the safety of their people, premises, plant, equipment, etc.

Having an uninterrupted power supply (UPS) installed, allows your home or office to receive a steady and stable flow of electricity. Even when there is instability in the flow of electricity (Load Shedding), a UPS can quite literally save a business and it’s electronic equipment, especially during unexpected power interruptions.

The other aspect to load shedding which customers seldom take into consideration is their Home or business alarm system.
Some alarm back up batteries are only designed to run surplus power up to 2 hours.
If a monitored alarm with 24 hour armed response is a condition for theft/burglary cover, it is the clients obligation to meet this warranty.

That means, in the unlikely event of a burglary there must be an alarm activation report and the patrol unit would need to conduct an on site inspection, in order for the insurance policy to respond. Please ensure that you communicate with both your security provider and Insurance Adviser to discuss the requirements during these periods.


Some Insurers may require you to purchase Power Surge cover separately, it’s therefore imperative that you familiarizes yourself with the policy terms and condition of your Insurance contract. At the same time being cognisant that damage caused through load shedding can’t be construed as Power Surge.

Should you have any queries or concerns or wish to know the difference between Lightning/power surge and load shedding damage, please feel free to contact our offices or leave your details on our website and we will call you.


Article written on 6 October 2020 by Andrew Ensor-Smith, managing member of ES Brokers